Beginning Tuesday, June 2nd, Department of Driver Services’ (DDS) Customer Service Centers (CSCs) will be changing hours of operation in an effort to provide service at more convenient hours for customers. Centers will open earlier to better distribute customer demand in the morning hours. The new hours of service provide more service opportunities for customers before work or school – over 100 additional hours for service each week.
"After a thorough review of average customer wait times and transactions completed each day at these locations, I believe alternate hours will enable DDS license examiners to serve a greater number of customers in a much more efficient manner," said DDS Commissioner Gregory C. Dozier.
CSCs will follow one of five operating schedules with each location being closed every Monday. The hours are listed below.
Covington is one of 18 locations that will serve customers Tuesday through Friday from 8 a.m. until 6 p.m. and Saturday from 8 a.m. until noon. The center will be closed every Monday.
The Centers will continue to provide the same licensing and testing services and employ the same number of driver examiners. All Centers continue to accept cash, check, debit and credit cards as payment options. For additional information, please call (toll free) 1-(866) 754-3687 (outside the Metro Atlanta Area) or (678) 413-8400 if dialing directly.
DDS reminds customers that many transactions may be initiated online via www.dds.ga.gov. Services that may be obtained online include initiating a change of address or replacing a lost license.