For the sixth year out of the past eight, financial-services firm Edward Jones ranks highest in investor satisfaction with full service brokerage firms, according to the J.D. Power and Associates 2012 Full Service Investor Satisfaction Study. The study measures overall investor satisfaction with full service Investment firms based on seven factors: investment advisor, investment performance, account information, account offerings, commissions and fees, website and problem resolution. Edward Jones places its branch offices in the communities where its clients - long-term individual investors -