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City officials warn of utility bill scam
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City of Covington officials are alerting customers about a scam that promises to pay utility bills in exchange for personal information and/or social security numbers.

The identity thieves send emails claiming that the Obama Administration is providing credits or applying payments to utility bills, but this is not true, city officials said.

The scammers prompt customers to "register" using their social security number and other personal information. Customers across the country are reporting the scam is being spread through email and social media.

Tips to avoid falling for this scam:
• Never provide your social security number, credit card number or banking information to anyone requesting it over the phone or at your home unless you initiated the contact and feel confident with whom you are speaking.
• Customers who have doubts about the legitimacy of any call or visit from anyone promising utility assistance or service, especially one in which payment or personal information is requested, should contact their local service provider.
• If you believe you have been a victim of this scam or suspect your identity has been stolen, please contact your local law enforcement agency.