COVINGTON, Ga. - Hampton by Hilton, in Covington, has received a 2019 TripAdvisor Certificate of Excellence. Now in its ninth year, the award celebrates hospitality businesses that have consistently delivered a quality customer experience and earned great traveler reviews on TripAdvisor over the past year.
The Certificate of Excellence considers the quality, quantity, and recentness of reviews submitted by travelers from around the globe on TripAdvisor. In addition to positive online guest reviews, hotels must have maintained an overall TripAdvisor bubble rating of at least four out of five, have had a minimum number of reviews, and have been listed on TripAdvisor for at least 12 months.
“We are honored to be recognized by TripAdvisor with the Certificate of Excellence,” Barbara Steers general manager, said. “Our team members are committed to customer satisfaction, and I am extremely proud of them for consistently delivering the exceptional service that is valued by our guests.”
Hampton by Hilton has long been known for its unique and unmatched approach to hospitality. Team members proudly exhibit a unique culture described as Hamptonality. This term is defined by each hotel’s approach to friendly customer service, the anticipation of guests’ needs, and establishing an authentic, caring culture.
Each Hampton by Hilton property offers amenities including free, hot breakfast each morning and Hampton’s On the Run™ Breakfast Bags, available Monday through Friday. Additionally, hotels provide free WiFi, a 24-hour business center with complimentary printing and a fitness center. Designed as an extension of the guestroom, properties feature a Perfect Mix Lobby, with a variety of seating and lighting options for both leisure and business travelers.
Hampton by Hilton Covington Georgia is part of Hilton Honors®, the award-winning guest-loyalty program for Hilton’s 17 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard WiFi. Members also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using a Digital Key.
For more information or to make reservations, please visit hamptoninn.hilton.com or call 678-212-2500